Return & Exchange Policy:

Lift Certificates are not returnable and are not exchangeable. Please note that Lift Certificates have no cash value.

If a merchant does not honor a Lift Certificate, an exception may be made depending on the circumstances.

Any issue with a donation made through the Lift Store to a participating Nonprofit must be handled directly with the Nonprofit.

In the case of store/merchant closure or change of store/merchant ownership, Martha’s Vineyard Bank is not responsible for outstanding Lift Certificates from said store/merchant that have not been redeemed.  For questions on Lift Certificate redemption, please contact the merchant directly.