1. Home
  2. Privacy Policy

Online Privacy Information and Use Guide

Information We Collect

When you visit Martha’s Vineyard Bank’s website, we may collect certain types of information from you, such as information you voluntarily provide via forms, surveys, applications, etc. We may also collect information about you from your online browsing and transactions, including your preferences, pages visited, technical information regarding your computer and operating systems, such as your Internet protocol address, domain name, and system configuration and settings.

How We Use the Information We Collect

The information we collect, as stated above, may be used for the following reasons:

  • To respond to your inquiries and fulfill your requests;
  • To inform you about important information regarding the Site, products or services for which you apply or may be interested in applying for, or in which you are already enrolled, changes to terms, conditions, and policies and/or other administrative information;
  • To deliver marketing communications that we believe may be of interest to you, including ads or offers tailored to you;
  • To personalize your experience on the Site;
  • To allow you to apply for products or services (e.g., to prequalify for a mortgage, apply for a credit card, or to open a retirement account, investment account or other financial product) and evaluate your eligibility for such products or services;
  • To verify your identity and/or location (or the identity or location of your representative or agent) in order to allow access to your accounts and conduct online transactions.

Browsing mvbank.com

On pages where you have not logged in, you can browse anonymously by not providing us with any personal identifiable information, such as your name or email address, during your visits.

On pages where you have logged in, you cannot browse anonymously after you have identified yourself, unless you set your browser to disable cookies and similar files, or by deleting the cookies and similar files you have accepted from us. To do this, you will need to follow your browser’s instructions for disabling or deleting cookies. Please note that the use of certain online products, such as Online Banking, requires the acceptance of cookies or similar files.

How Personal Information is Shared

Please see the Martha’s Vineyard Bank Consumer Privacy Notice for information on how Personal Information may be shared and how you may be able to limit certain types of sharing.

Cookies, Similar Files and Other Technologies

Cookies are pieces of information stored directly on the computer you are using. Martha’s Vineyard Bank or our third-party service providers may place cookies or similar files on your hard drive for security purposes to facilitate site navigation and to personalize your experience while visiting our site. Cookies allow us to collect technical and navigation information, such as browser type, time spent on our website, and pages visited. Cookies allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on Martha’s Vineyard Bank’s website. We may also use cookies in online advertisements to track consumer responses to Martha’s Vineyard Bank advertisements and to identify third party sites which may refer you to us. Cookies and other technologies provide us the capability to monitor the use of our website so we can continually improve the design and functionality to better serve you. Cookies and similar files created or used by Martha’s Vineyard Bank do not contain or capture unencrypted personally identifiable information.

You Can Refuse to Accept Cookies

You can refuse to accept these cookies and most devices and browsers offer their own privacy settings for cookies. You will need to manage your cookie settings for each device and browser you use. However, if you do not accept these cookies, you may experience some inconvenience in your use of the Site and some online products and services. For example, we will not be able to recognize your device and you will need to answer a challenge question each time you log on.

Martha’s Vineyard Bank Uses Cookies in Two Ways:

  1. Web-browsing cookies to display information more effectively to you and to gather data about the usage of our website.
  2. Online banking cookies to identify you and differentiate you from other users.

Protecting Children Online

The Martha’s Vineyard Bank website is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Site. We do not knowingly collect information from children under 13 without parental consent.

The Internet is a public network. Children’s access to the Internet can allow them to visit inappropriate websites and be exposed to unwanted risks. COPPA, the Children’s Online Privacy Protection Act, protects children under the age of 13 from the online collection of personal information. For more information about the Children’s Online Privacy Protection Act visit the FTC website at http://www.ftc.gov/.

Site Link Disclaimer

Through our Bank's website, we provide links to other web sites or resources. Martha’s Vineyard Bank is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable, directly or indirectly of any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

Email

Martha’s Vineyard Bank complies with the law and regulations and is committed to protecting and respecting consumer’s rights to privacy. Martha’s Vineyard Bank will use email to provide the most relevant information regarding Martha’s Vineyard Bank products and services.

To protect your privacy, messages from Martha’s Vineyard Bank will never ask you for any information through an email requesting that you provide personal information to us such as account number, social security number or driver license number. If you receive an email appearing to be from Martha’s Vineyard Bank requesting personal information, please do not respond and contact us immediately at 508-627-4266.